Ingram Micro Australia is the country’s largest technology and supply chain services distributor that represents more than 250 vendors to a network of 11,000 Australian resellers. Ingram Micro Australia is Zebra’s distributor and customer at the same time. The latter reflects its “Experience Before Retail” corporate strategy, which advocates the need to use the solutions in its operations before offering them to any of its end customers.
The solution implemented by Ingram Micro is Zebra’s intelligent cabinet which offers adaptable device storage, software automation and security applications as well as ongoing support. Prior to deploying the intelligent cabinet solution, Ingram Micro’s front-line staff wasted valuable time everyday searching for their mobile computers before they could begin their work in the warehouse. They have since eliminated this delay while enjoying real-time visibility and better tracking of devices returned to the intelligent cabinets at the end of each workday.
“The introduction of Zebra’s intelligent cabinet has significantly reduced the combined time spent by our front-line staff in searching for the tools they need to perform their daily tasks,” said Aaron Kumar, Director of Operations, Australia and New Zealand, Ingram Micro. “Zebra enables us to empower our front-line staff with greater efficiency and the ability to deliver better results through digitalisation.”
It is forecasted that Australia’s logistics and warehousing industry could see an upward shift from a 4.7% economic contribution in 2023 to around 6% by 2026, thus reinforcing its growing significance to Australia’s economy.
